A grievance is a formal way to raise concerns about how you have been treated at work or about workplace issues affecting you. This could include unfair treatment, bullying or harassment, discrimination, or concerns about working conditions. In most workplaces, grievances should be submitted in writing in line with your employer’s grievance procedure. This usually involves setting out the issue clearly, explaining what has happened, and stating what outcome you are seeking.
Before submitting a grievance, it is strongly recommended that you seek advice from your trade union workplace representative or branch. A union rep can help you understand the process, draft your grievance, and ensure that it is raised in the correct way. Early advice can make a significant difference and help protect your position throughout the process.